Support
Have a question, issue, or feature request? We’re here to help.
Send us an email and we’ll respond within one business day.
zack@xciv.ai →FAQ
Check our frequently asked questions for quick answers.
View FAQ →01
What to Include
To help us resolve your issue as quickly as possible, please include the following in your message:
- Your account email address
- A description of the issue or question
- Screenshots, if applicable
- Device and browser information
02
Response Time
We typically respond within one business day. If your issue is urgent, please include “URGENT” in your email subject line.